Jim Sterne Opening eMetrics 2008 In San Francisco

“As we go through life we try and figure out what people are communicating. We test we look at their body language, we look at their facial expressions, but then there is the problem of distance, we have to figure out other ways to communicate over long distances. And as the communication that we want to transfer becomes more sophisticated, we come up with more sophisticated and more elegant ways of transmitting that information.

We are getting good at sending signals. And when the technology comes around to help us send signals, it gets more sophisticated and more complicated. And we discover that we’re pretty good at receiving signals so we reach out to whatever kinds of signals are out there, whatever kind of signals we can find going by, to determine is there meaning there?

We take whatever data we can get and try and turn it into something that’s understandable, something that is logical, we take raw data and turn it into something that might be meaningful and hopefully is useful……………hopefully!

The number of signals that we are receiving are growing, the way that we are receiving them and interpreting them is improving. The potential for what we can do when we receive signals from people on our websites is enormous because we have a very sophisticated tool for receiving signals. We’ve got lots of different kinds of ways to receive those signals. We can array that data to be even more meaningful. We have the capacity to really, really listen to what’s happening in the market place.

We have the opportunity to move from simply reporting on what’s happening, to comparing us to others, to analysing what people are doing to dynamically returning signal with signal and try to match up with 1-1 marketing and peering into the hearts and mind of the market place.”

Pure nectar……